Partner Class Calendar

PAST EVENTS

11/26/2019

EXPERIENCE '19

All day

County Hall - London

11/26/2019

EXPERIENCE '19

 

Alan Nance will be joining  #Nexthink Founder/CEO  Pedro Bados and speakers from #Atos #Toyota #Forrester and more at #Experience19 

 Alan w...

All day

County Hall - London

11/11/2019

Workshop: The Essence of eXperience: Making eXperience Level Agreements (XLAs) Work

All day

Omni Resort at ChampionsGate Orlando, FL

11/11/2019

Workshop: The Essence of eXperience: Making eXperience Level Agreements (XLAs) Work

According to recent research, 90% of CEOs feel they aren't meeting their customer needs, and 85% of CEOs don't think technology is performin...

All day

Omni Resort at ChampionsGate Orlando, FL

9/17/2019

Webinar: 2020 Vision: The Future of Digital Employee Experience

1pm - 2pm ET

Webinar - https://bit.ly/2k9E0a2

9/17/2019

Webinar: 2020 Vision: The Future of Digital Employee Experience

Alan Nance joined our partner Nexthink to talk about...

 

Great digital employee experience is linked to lower employee attrition, more revenu...

1pm - 2pm ET

Webinar - https://bit.ly/2k9E0a2

09/18/2019

ITSM Crowd 59 – XLAs: Measuring Experience in the Digital World

11:30am - 12pm

Youtube - https://youtu.be/zGCZ_h10U9M

09/18/2019

ITSM Crowd 59 – XLAs: Measuring Experience in the Digital World

In episode 59 of the ITSM Crowd, Claire Agutter is joined by Lisa Schwartz and Alan Nance from Citrus Collab, and David D’Agostino from Next...

11:30am - 12pm

Youtube - https://youtu.be/zGCZ_h10U9M

5/16/2019

Webinar: The Anatomy of XLA: eXperience Level Agreements

Watch Recording: https://youtu.be/kr4ufD_k5r4

5/16/2019

Webinar: The Anatomy of XLA: eXperience Level Agreements

Service Management exists to guarantee a valuable experience to customers and colleagues. Despite years of implementing best practices, the ...

Watch Recording: https://youtu.be/kr4ufD_k5r4

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